Refund policy

EU Right of Withdrawal 

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. The withdrawal period expires 14 days from the day you (or a third party you nominate) receive the last item of your order. If the withdrawal period ends on a weekend or public holiday, it is extended to the next working day.

To exercise your right of withdrawal, you must submit a withdrawal request directly through your customer account before the withdrawal period expires. You can do this by logging into your account, navigating to your order, and clicking the withdrawal/return button.

Once you have submitted a valid withdrawal request, we will refund all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day we receive your returned goods. We will use the same payment method you used for the original transaction. You are responsible for returning the goods to us in their original condition.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@teepeescorner.com. Please note that returns will need to be sent to the following address: 24 Jikazi Place, Umlazi, 4031.

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@teepeescorner.com.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at info@teepeescorner.com.